USTLERS
R
Steakhouse & Grill
VOUCHER TERMS AND CONDITIONS
Terms and Conditions
​
1. Physical Vouchers expire 5 years after issue, e-Vouchers expire after 3 years of issue.
2. Gift vouchers can not be exchanged for cash.
3. Vouchers may be exchanged for meals and beverages of a higher value, on payment of the difference.
4. Gift vouchers will be subject to verification at time of presentation and must be presented to redeem.
5. Gift vouchers defaced in any way will be deemed invalid.
6. Gift vouchers will not be reissued if lost; unless loss is direct cause of the company.
7. A gift voucher is not a guarantee of a reservation. Reservations are subject to availability, at our discretion. .
8. Vouchers can only be used for a single transaction; any remaining amount is not exchangeable for cash or another gift voucher and will be automatically forfeited.
9. We reserve the right to vary these terms & conditions within reason periodically.
VIP GIFTS AND DISCOUNTS
Terms and Conditions for VIP Gifts and Discounts
Eligibility:
VIP gifts and discounts are exclusively available to Rustlers VIP members.
Membership must be active and verified at the time of redemption.
Redemption:
Gifts and discounts are valid for dine-in only unless the specific offer explicitly states it applies to takeaway orders.
A valid VIP membership card or code must be presented to redeem the benefits.
Exclusions:
Discounts and gifts cannot be combined with other promotions, special offers, or discounts unless stated otherwise.
Not applicable to beverages, gift cards, or merchandise unless specifically included in the offer.
Validity:
Each VIP gift or discount is subject to the expiration date specified in the offer details.
Unused gifts or discounts will not be refunded, transferred, or extended past the expiration date.
Takeaway Orders:
VIP discounts are not valid for takeaway orders unless the specific promotion or gift explicitly includes takeaway as part of the offer.
General:
VIP benefits are non-transferable and may only be used by the member whose name is on the account.
Rustlers reserves the right to verify the member's identity and eligibility for the offer.
Management retains the discretion to modify, suspend, or cancel the VIP program or specific offers without prior notice.
Contact:
For inquiries about VIP gifts and discounts, please contact Rustlers at (08) 9800 9191 or contact@rustlers.com.au.